Is there a way to search for words or wording within ticket details?
For example, I want to find tickets that contain the word 'cancellation' across all tickets, but I can't find the related feature.
You can search not only in the ticket title or fields but also in the comments entered within the ticket.
By clicking the magnifying glass icon at the top and searching, you can confirm that the text within the ticket is also being searched.
By clicking the magnifying glass icon at the top and searching, you can confirm that the text within the ticket is also being searched.

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