Softphone Installation Link

Link information for installing the softphone

• Download site: https://download.matrixcloud.kr/ 
• For Zendesk: Click the Matrix Talk app at the top right, then click the download button to go to the installation page.
  
• For Salesforce: Open the Phone app in the utility bar at the bottom of the Salesforce webpage, then click the softphone download button to go to the installation page.
  

• If using the Matrix CS consultation app: Click the user name at the top right of the screen, then click the softphone download menu to go to the installation page.