FAQ
If you have any questions about using MatrixCloud, you can search here, and if you need help, please register a contact and we'll get back to you as soon as possible.
- Why is a blocked number error message displayed on the Zendesk screen when making a phone call?
- Can text messages sent to the main number be converted into tickets?
- What is the difference between internal number transfer and group transfer (070) when transferring calls?
- I called the representative number, but the call is not connecting properly.